REPAIR GUIDE

At Yuko Imanishi+, we take responsibility for repairing your items carefully so that you can use them for a long time with love. If you have any concerns, please feel free to contact us.

Repair Price List
Repair area 		Price (excluding tax) Required time
1. Lift replacement 		3,000 and up From 30 days
Special heel lift replacement 3,500 and up From 30 days
2.Replacing the heel leather 6,000 and up From 30 days
Heel replacement 8,500〜 From 45 days
3. Sole replacement 9,000 and up From 45 days
Unit sole replacement 18,000〜 60 days or more
Peeling repair (1 location) 3,500 and up From 30 days
Half-pasted 6,000 and up From 45 days
4. Insole replacement 3,500 and up From 30 days
5.Others: Lace replacement 2,000 and up 20th ~
Decorations coming off, glue coming off, etc. 2,000 and up From 30 days
Rubber replacement for instep, belt, etc. 2,500 and up From 30 days
Zipper replacement (one leg) 6,000 and up 60 days or more
Zipper replacement (both legs) 8,000 and up 60 days or more
Frayed stitches, sewing, etc. 2,500 and up From 30 days
Buckle and eyelet replacement 2,500 and up 20th ~
6. Widening 2,000 and up 20th ~

*Prices and required time are only estimates. Please note that they may vary.


Attention

* Regarding repairs: If the customer or another company has repaired or restored the product, we may not be able to repair it. If there are any discontinued parts or materials, we may repair it with substitute materials or we may not be able to repair it at all.

*Please note that you will be responsible for shipping costs when sending the item back to us. We will cover the shipping costs when returning the item.

*Delivery dates may vary depending on the availability of materials.

*For any other repair inquiries, please contact us.

Order guide

  1. Please enter your customer information and the details of the repair you would like to make from the link below and submit it. Contact >>>
  2. Please send your shoes to the following address: 7F Scope 21, 4-20-10 Kuramae, Taito-ku, Tokyo 111-0051 (Concordia Co., Ltd., Attn: Repair Department) *Please note that you will be responsible for the shipping costs.
  3. After confirming the condition of the item, we will contact you by email to inform you of the delivery date and fee. *If you do not receive a response within 2-3 days, please contact us.
  4. Once payment has been confirmed , repairs will begin.
  5. Please wait a while as our experienced repair craftsmen will carefully repair your item until the very end.
  6. Once repairs are complete, we will return the product to you at our expense.