Apology for out-of-stock pre-order items

Thank you very much for your continued patronage of Yuko Imanishi+.

Many of the purchases made on our online shop are introduced to customers as "pre-orders."
However, there is a possibility that items may be out of stock due to defects or other reasons.

When products are imported from overseas, they are first delivered to an inspection center in Japan where random inspection is carried out.
All products that pass the inspection are delivered to the storage warehouse, but if any defects are found, we switch to full inspection and pick out the defective products.

The inventory listed on the online shop for pre-order items is set lower than the quantity taking into account this "average sampling yield."
However, in some cases, the yield may increase even more.
In this case, the item will be out of stock and we will not be able to provide it to you.


Next, we take preventative measures, but because it is difficult to reduce the defect rate to zero during production, the first measure is to determine how strictly we inspect the products.
Following that, we will need to examine the yield quantity in more detail and set it more strictly.

Even with the above measures, it may not be possible to completely eliminate out-of-stock items, but we will continue to do everything we can.

Thank you for your continued support.

All staff at Concordia Co., Ltd.